This Privacy Policy describes how Creations (“we”, “us”, or “our”), located in Jerusalem, Israel, collects, uses, stores, and protects personal information when you visit or make a purchase from our website (the “Site”). We are committed to protecting your privacy and handling your information in accordance with the Israeli Protection of Privacy Law, 1981, relevant regulations, and guidelines issued by the Israeli Privacy Protection Authority (PPA).

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 1. Information We Collect

We collect the following categories of personal information:

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A. Information You Provide Directly

• Name

• Email address

• Phone number

• Shipping and billing address

• Order details

• Optional account information (if you choose to create an account)

 

B. Payment Information

We do not store or process your full credit card details.
Payments are handled securely by:

• PayPal

• Israeli payment processors

These processors collect and process payment data according to their own privacy and security standards.

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C. Automatically Collected Information (via Wix)

Our Site is hosted on Wix, which automatically collects:

• IP address

• Device and browser information

• Pages viewed and browsing behavior

• Approximate location

• Cookies and similar tracking technologies

This data helps us operate the Site, secure it, and improve user experience.

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2. Cookies and Tracking Technologies

Wix uses several types of cookies, including:

• Essential cookies (security, login, cart functionality)

• Analytics cookies (traffic and usage statistics)

• Marketing cookies (advertising and retargeting, if enabled)

A cookie banner may appear on your first visit, depending on your region, allowing you to manage non‑essential cookies.

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3. How We Use Your Information

We use personal information to:

• Process and fulfill orders

• Ship products internationally

• Communicate with you about your order

• Provide customer support

• Improve and optimize our Site

• Send marketing emails (only with your consent)

• Maintain security and prevent fraud

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4. Sharing Your Information

We do not sell or rent your personal information.

We share information only with:

• Payment processors (to complete your purchase)

• Shipping carriers (to deliver your order)

• Wix (as our hosting and website platform)

These third parties receive only the information necessary to perform their services.

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 5. International Transfers

Because we ship internationally and use Wix (which stores data on secure servers in multiple regions), your information may be transferred outside Israel.
Wix complies with international data protection standards and uses secure, certified data centers.

 

6. Data Security

We rely on Wix’s industry‑standard security measures, including:

• Encryption

• Secure servers

• Access controls

• Monitoring for vulnerabilities

While no system is completely secure, we take reasonable steps to protect your information.

 

7. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling orders

• Legal and tax obligations

• Resolving disputes

• Maintaining business records

Marketing email data is retained until you unsubscribe.

 

8. Your Rights Under Israeli Law

Under the Protection of Privacy Law, 1981, you have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information, subject to legal requirements

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

 

9. Children’s Privacy

Our Site is not directed to children under 18, and we do not knowingly collect personal information from minors.
If we learn that we have collected information from a minor without parental consent, we will delete it promptly.

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10. Guest Checkout and Accounts

You may:

• Check out as a guest, or

• Create an optional account for faster checkout and order history access

Account information is stored securely by Wix.

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11. Marketing Communications

If you subscribe to our mailing list, we may send:

• Promotions

• Product updates

• Newsletters

You can unsubscribe at any time using the link in any email.

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12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: creationsjerusalem@gmail.com