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Terms & Conditions

Welcome to Creations Jewelry & Gifts. This page outlines the rules, regulations, and legal agreements for using our website and purchasing items. By shopping with us, you agree to these terms. Read through them to understand how we operate and what you can expect from your experience.

1. General Information
Creations Jewelry & Gifts is an online jewelry store based in Jerusalem, Israel. These Terms & Conditions apply to all visitors, users, and others who access our store or purchase our products. You must be at least 18 years old or use the Site under the supervision of a legal guardian. 

2. Pricing and Payment
Prices are listed in in United States Dollars (USD). We reserve the right to change prices at any time without notice. We accept secure online payments via major credit cards and recognized payment processors. Final charges may vary depending on your provider. Orders are processed only after payment confirmation. We may cancel orders due to errors or suspected fraud. Canceled orders will be refunded. If you experience any issues with pricing or payment, we encourage you to contact us at creationsjerusalem@gmail.com so we can assist.

3. Shipping & Delivery
We provide international shipping from Israel to destinations worldwide. Delivery times vary by destination and shipping method. International Shipping Disclaimer: Customs fees and import taxes are the buyer’s responsibility, these charges are not included in the item price or shipping cost.

4. Returns & Refunds
We do not accept returns or exchanges by mail. If you are not satisfied with your purchase, please contact us within 14 days of receipt. 

5. Product Information and Availability
As our jewelry is handmade, each piece is unique. We make every effort to display product colors and details as accurately as possible, product descriptions and images are provided for reference. Minor variations in craftsmanship, stone color, or metal texture are to be expected. Availability is not guaranteed.

6. Liability
Creations Jewelry & Gifts is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or the purchase and use of our products. Our total liability is limited to the amount paid for the specific order in question.

7. Privacy & Security
We are committed to protecting your privacy. Any personal information shared during the checkout process is used solely for order fulfillment and internal improvements. Your data is protected by industry-standard encryption and will never be sold to third parties.

8. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and jewelry designs, is the property of Creations Jewelry & Gifts and is protected by international copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of Israel. Disputes will be handled exclusively in the courts of Jerusalem.


10. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Changes take effect immediately upon posting to the website.

11. Contact Information
If you have any questions about these Terms & Conditions, please contact us at creationsjerusalem@gmail.com.

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